Exchange and Return Policy


  1. All digital cards sold are official and will not cause any harm to your accounts.
  2. You can use the card code only once.
  3. The code must be entered correctly due to case sensitivity.
  4. Make sure you know the type and category of card before completing the purchase.
  5. PUBG codes are only used to purchase PUBG Mobile UC globally and do not work for the Korean or Vietnamese versions.
  6. Incorrect transfers are refunded to the same account from which they were transferred within three business days.
  7. The cards that arrive after purchase are non-refundable or non-exchangeable unless there is an error or problem with them.
  8. The Saudi Games Store accepts no responsibility for any incorrect purchases you make yourself due to negligence or entering false information, which may result in damages or losses, including those incurred through purchasing a card.
  9. Any problems that appear with the card after purchase and insertion by the customer into their device (such as a code error or it showing as previously charged) will be reported to the card's parent company to determine the cause of the error and the date and time the code was charged. This process takes between 1 and 5 days. Please contact us within the first three days of purchasing the card.
  10. Any purchase that is under any suspicion will be stopped immediately and will not be executed, and all its information will be sent to the Cybercrime Department at the Ministry of Commerce to complete the legal procedures regarding it.



These terms are subject to constant change and development, therefore the customer should review them periodically. If you notice any vague part or error in the details of this policy, please notify us.